Need a hand?

SkillSpark is free to download. Every skill has free lessons you can work through without paying anything.

Unlock Everything is a single in-app purchase of $19.99 that opens all 50 skills and every lesson in them, permanently. There is one purchase and that is it. No subscription, no per-skill upsells, no monthly charge, and no way for us to bill you again.

Because it is a non-consumable purchase tied to your Apple ID, it also covers every iPhone you sign in on, and it survives deleting and reinstalling the app.

This usually means the app has not checked in with Apple yet, or you are signed in with a different Apple ID than the one that made the purchase.

1. Make sure you are signed in to SkillSpark with the same Apple ID you used to buy.
2. Open the Profile tab.
3. Tap Restore Purchases.

If it still does not appear, close the app fully, reopen it, and try once more. Failing that, email us with the Apple receipt for the purchase and we will sort it out manually.

SkillSpark uses Sign in with Apple so there is no password to invent or forget. Apple authenticates you and hands us an account identifier and an email address.

If you choose Hide My Email, the address we receive is an Apple private relay address. We never see your real one, and mail we send to the relay is forwarded to you by Apple. You can revoke that relay at any time in iOS under Settings, your name, Sign in with Apple.

We never see your Apple ID password. Full detail is in the privacy policy.

Email support@skillspark.ca from the address on your account, with the subject "Delete my SkillSpark account".

We delete your account and everything stored with it within 30 days, and confirm by email when it is done. The privacy policy lists exactly what that covers.

Anything held only on your phone, including your challenge photos, streaks and badges, is removed by deleting the app. We cannot delete those for you, because we never had them.

One caveat worth knowing before you do it: the in-app purchase belongs to your Apple ID, not to us. Deleting your SkillSpark account does not refund it and does not remove it from Apple's records. If you sign up again later with the same Apple ID, you can restore the unlock.

Apple handles all payments and all refunds for in-app purchases, so we cannot issue one directly. Request it at reportaproblem.apple.com with the Apple ID that made the purchase.

If the reason you want a refund is that something in the app is broken, email us first. It is usually faster to fix it.

Mostly. Lessons you have already opened are cached on the device, so you can keep going on a plane or in the woods. If you are signed in, your progress syncs the next time you have a connection.

Skills you have never opened need a connection the first time, because the lesson content and images are fetched then.

Check that you have a connection, then tap the image to try again. Images for a skill you have never opened download the first time you open it.

If the image still does not appear, email us with the skill and lesson and we will fix it.

Streaks count consecutive days with at least one completed lesson, in your device's local time zone. Crossing time zones or a day with no completed lesson will reset it.

If your streak dropped on a day you know you practised, email us with the date and we will look at the record on your account.

No. Tap Continue without an account at the start to browse all 50 skills and do the free lessons. Without an account, your progress is kept only on that phone.

To save your progress to an account, sign in with Apple. Your finished lessons then come back on a new phone or after a reinstall, and the unlock can be restored. It takes a couple of taps and needs no password.

Onto your phone, and nowhere else. A photo you take or pick for a lesson challenge is saved into SkillSpark's own folder on the device. It is never uploaded, we never receive it, and there is no server holding a copy.

That also means we cannot delete them for you. Deleting the app removes them along with everything else it stored locally.

Reminders are off until you turn them on. Open the Profile tab, switch on Daily Reminders, and set the time you want to be nudged.

To stop them, turn the same switch off, or turn off notifications for SkillSpark in iOS Settings.

Email support@skillspark.ca with the skill, the lesson and what is wrong. We fix content errors in the next content update.